Shop in store or online between August 6 and August 9, 2009 and get 30% off of your entire purchase! In store use this printable coupon. Online use Coupon Code FRIEND8689.
The holidays aren’t that far away. Perfect time to scour the clearance racks and pick up a great deal for someone you love!
I received an email offering the above coupon, which gives a 15% discount off of regular and sale price merchandise, expiring today, August 1, 2009. I thought it was a good deal. I even shared it with you.
Today Son and I went into the store and selected several items. When the cashier was ringing in the sale the coupon did not work, and she and another cashier claimed it was because the items I selected were clearance items.
Nowhere on the coupon does it say that you cannot use the coupon on clearance items. The cashier claimed that the coupon was only good on sale and regular price merchandise.
Um, yeah. Clearance stuff is on sale.
“No,” she explained. “Clearance is not sale.”
Excuse me? In what universe is that true?
When I begged to differ and explain that they may be correct in the JCP world, or perhaps even in the retail world, in the real world customers see clearance items as being on sale. This, in my opinion, is very misleading. JCP needs to realize that not everyone using their coupons and reading their ads is aware of this industry-centric hair splitting. If you did not want the percentage off coupon to be accepted for clearance items then clearance items should be excluded on the coupon, in writing.
And it was clearly not.
And another thing. Customers who would like to explain their problem with the misleading coupon should not be talked over and interrupted to the point they cannot get a word in edgewise, refused the opportunity to speak to a manager, nor asked, ” So do you want it or not?” Because when that happens those customers will do what I did – say, “No, thank you,” and see the nasty looks and eye rolling begin as they turn to walk out of the store. Possibly never to return.
While I did and do have an issue with the unclear wording of the coupon, what was much more disturbing was the way I was treated by their employees. If they would have simply said, “Yes, maam. I can understand why that could be confusing and unclear. I’d be happy to pass along your feedback to my store manager,” then I likely would have purchased the selected items anyway.
I didn’t want to – and refused to – argue. I just wanted the opportunity to explain my issue with the wording of the coupon.
Instead I sit here having left JC alone without any of my pennies, irritated and waiting for a response back from their customer service department – promised within 48 hours.
JC Penney sent me an e-mail offering an additional 15% off sale prices. It is only good in store, and it’s not good on fragrances or cosmetics. Valid April 1-4, 2009 only. Here’s the printable coupon.
Go forth and shop!
I’ve not been doing these, and I likely won’t do them every day any more. But here’s one courtesy of Alison…
Take an EXTRA 50% off Old Navy Clearance!
For 5 days only, and exclusively online, get an additional 50% off clearance. Now through February 2nd. Enter promo code HALFOFF at checkout.
TJ Maxx is offering 15% off your entire purchase today (January 22nd) only as part of their Customer Appreciation Day. If they are to be believed this is the first time they’ve ever done this.
I bought a pair of Levi’s for Son on clearance for $7 and got an additional 15% off. That’s a great deal!
I hope you find something good, too.
Edited to add: I just found out that T.J. Maxx, Marshalls, HomeGoods, and A.J. Wright are also offering 15% off today only. Apparently it’s being billed as an apology to the millions of consumers who had their credit card info stolen.
Mayhaps I should nothave paid with a credit card!
Just in time for the holidays American Eagle has a great new offer of Buy One, Get One 50% off their entire Collection. Load your cart with hoodies, sweaters, graphic T’s, jeans, outerwear and tops during this sale, the best BOGO sale I’ve seen from them. Offer ends 12/23/2008.
Check back tomorrow for another great deal!
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Certainly free gift tags are nice on their own, but there’s a free donut coupon on the back of each gift tag. Nice! The free donut coupons are valid the entire month of January.
And don’t even THINK about not using those gift tags and keeping those free donut coupons for yourself!
Hee hee.
Check back tomorrow for another great deal!
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Here’sanother store I’ve never seen do a deal…
Visit White House Black Market on Cyber Monday. You can save 25% on absolutely every item with coupon code 8775. Whether your style is trendy or classic, you can shop for sumptuous sweaters, beautiful blousons, holiday dresses, stunning accessories and much more. Sale starts 12/01/2008 and ends 12/02/2008.
Check back tomorrow for another great deal!
Subscribe to my RSS feed to make sure you don’t miss a thing!
Are You Going To Be This Way The Rest of The Time I Know You? 